Deborah Tom « Back Next »

International Business Coach
Founder of Human Systems, Ltd.

“In the future, we will have to lead people differently because we can’t expect them to want to do the long-hours culture that the previous generations have done. We can’t just give them money when they’ve seen how volatile the markets are. The younger generation are interested in ethics, the environment, and social aspects that our grandparents never expected from work. So we need leaders who are prepared to have a dialogue about meaning and be spiritual mentors in many ways.

“Another way that we are growing leaders into the future is by helping them to become more global. A lot of my clients tell me how hard it is to make something work in one country the same as its worked elsewhere. Firms want international consistency, but to be effective, you need customization to what’s happening in each country and an appreciation of what the cultural mores are.”

(page 112)