Noemi Ocana « Back Next »

Director of Microfinance Loans in Nicaragua for Opportunity International

“I learned how important it is to model good values. I work hard to teach others to take responsibility for themselves and for making their lives better. People need to do what they say they will do. Then they can accomplish anything.

“I have learned about developing the loan officers and other people who work in the office. Some you have to hold back; some you push forward. I have had to learn patience…and flexibility in different situations. Everyone reacts differently, especially in emotional situations. I listen carefully to them. The loan officers and the clients have taught me as much as I have taught them. Without them I can’t do anything.”

(page 194)

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Opportunity International